Retrieval

You must return passengers' wheelchairs, other mobility aids, and other assistive devices in a timely manner as close as possible to the door of the aircraft, so that passengers may use their own equipment to the extent possible.

Wheelchairs and other assistive devices must be among the first items retrieved from the baggage compartment.

Passengers may request that their wheelchairs or other assistive devices be returned to them at the baggage claim area instead of the door of the aircraft.