| May 17, 2012 |
| Use of the term “free” in air fare advertisements and disclosure of consumer costs in award travel |
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| April 19, 2012 |
| Website information on consumer complaints and use of insecticides in aircraft cabins |
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| February 28, 2012 |
| Guidance on the use of rounding in air fare advertisements |
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| February 21, 2012 |
| Additional Guidance on Airfare / Air Tour Price Advertisements |
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| December 28, 2011 |
| Guidance: Price Increases for Ancillary Services Not Purchased With Ticket |
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| December 5, 2011 |
| College Bowl Games and Playoffs |
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| October 3, 2011 |
| Advertising air fares on social media sites |
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| August 5, 2011 |
| Notice of enforcement policy: oversale notice for foreign carriers |
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| April 28, 2011 |
| Rights of small entities to enforcement fairness, and policy against retaliation. |
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| March 4, 2011 |
| Guidance re GDS/OTA display bias |
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| February 11, 2011 |
| Policy on e-cigarettes |
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| February 1, 2011 |
| Warning letter re GDS/OTA display bias |
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| January 10, 2011 |
| Guidance on disclosure of code-share service |
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| November 9, 2009 |
| Inflation Adjustments to Montreal Convention Liability Limits |
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| October 28, 2009 |
| Use of passenger-supplied electronic respiratory assistive devices on aircraft |
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| October 9, 2009 |
| Limits on baggage settlements |
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| May 13, 2009 |
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| March 26, 2009 |
| International service: (1) baggage exclusions, (2) responsibility of codeshare carriers |
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| May 13, 2008 |
| Disclosure of charges for checked baggage |
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| July 17, 2007 |
| Additional guidance concerning service animals re travel to the United Kingdom |
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| February 20, 2007 |
| Guidance concerning service animals re travel to the United Kingdom |
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| December 13, 2006 |
| College Bowl Games and Playoffs |
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| April 21, 2006 |
| Reporting oversales: value of travel vouchers |
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| July 28, 2005
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| Accessible aircraft lavatories: providing accurate information to consumers |
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| June 1, 2005
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| Honoring tickets of insolvent airlines: additional guidance |
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| December 22, 2004
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| Guidance on reporting disability-related complaints |
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| November 4, 2004 |
Disclosure of airfare variations: web vs. other sources Surcharges that may be listed separately in advertisements |
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| October 8, 2004 |
| Role of air charter brokers |
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| September 4, 2003 |
| Advertising: "free" tickets, disclosure of fees |
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| July 8, 2003 |
| Reporting of Disability-Related Air Travel Complaints |
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| May 16, 2003 |
| Air Carrier Liability Insurance: Notice to DOT |
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| May 9, 2003
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| Service Animal Guidance |
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| January 23, 2003
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| Honoring tickets of insolvent airlines: more information |
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| November 14, 2002
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| Honoring tickets of insolvent airlines: additional information |
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| August 8, 2002
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| Honoring tickets of insolvent airlines |
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| August 2, 2002 |
Airline agents for service of process |
| June 5, 2002 |
Advertising:
- Internet "percent off " discounts and sale fares
- Disclosure of insurance surcharges and security fees
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| December 19, 2001 |
Internet fare advertising of service fees |
| November 19, 2001 |
Nondiscrimination in airport security screening (frequently asked questions) |
| November 16, 2001 |
Security: FAA guidance on nondiscrimination on the basis of disability or national origin |
| October 29, 2001 |
Disability issues: security screening (Amended December 6, 2001 and June 27, 2002) |
| October 12, 2001 |
Nondiscrimination in inspection and safety duties |
| September 25, 2001 |
Refund when flight is canceled |
| September 21, 2001 |
Nondiscrimination concerning religion and national origin |
| June 14, 2001 |
Disability issues: updated version of Part 382 |
| May 4, 2001 |
Disability issues: boarding assistance on aircraft with 31 or more seats |
| January 18, 2001 |
Internet fare advertising, especially fuel surcharges |
| May 18, 2000 |
Disability issues: Applicability of the Air Carrier Access Act to Foreign Air Carriers |
| March 4, 1998 |
Disability issues:
- seating accommodations
- cabin stowage of electric wheelchair
- general obligation to avoid discrimination
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| December 3, 1997 |
Airline plans under the Aviation Disaster Family Assistance Act. |
| September 24, 1997 |
Foreign Air Carriers; Unfair and Deceptive Advertising; Enforcement Policy |
| May 23, 1997 |
Disability issues:
- accessibility of aircraft with 19 through 30 seats
- accessibility of airports
- communicable diseases
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| April 22, 1997 |
| Electronic Ticketing: Passenger Notices |
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| November 19, 1996 |
Reporting of oversales:
- misreporting involuntary bumpings as voluntary
- failing to report bumped passengers that are ineligible for compensation
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| July 15, 1996 |
"Choice of forum" contract provisions
- Fare penalties when carrier cancels flight
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| March 18, 1996 |
Internet advertising |
| July 14, 1995 |
Fare advertising:
- Add-on taxes and fees
- "Percent off" advertising
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| March 9, 1995 |
Fare advertising: "each way" |
| December 20, 1994 |
- 2-for-1 fares
- "Percent off" advertising
- General fare issues
- Airline obligations re charter flights
- Oversheduling and overbooking
- Frequent Flyer programs: disclosure of blackout dates and capacity controls
- Disability issues: wheelchairs
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| October 18, 1994 |
Bowl game tours: game tickets |
| March 16, 1993 |
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| May 1, 1992 |
Fare advertising: add-on taxes and fees |
| April 10, 1992 |
Cancellation penalties |
| December 20, 1991 |
Disability issues: wheelchair reservation codes |