DOT Logo

November 19, 1996


THIS LETTER WAS SENT TO THE U.S. AND FOREIGN
AIR CARRIERS LISTED AT THE END OF THE LETTER.

This letter concerns the “Report of Passengers Denied Confirmed Space” (Form 251, copy enclosed), sometimes referred to as the “Bumping Report.” The submission of this form is required of certain U.S. and foreign airlines in order to provide the Department of Transportation (DOT) with information on airline oversales. This information is then compiled and published in our monthly Air Travel Consumer Report to assist the public. We are sending you and the other reporting airlines this letter to advise you of several incorrect practices we have noted in reviewing air carrier submissions, and to seek your help in eliminating them.

The first area of concern involves the practice of reporting passengers as voluntary denied boardings when, in fact, they were denied boarding involuntarily. Such circumstances can arise when persons, with tickets and confirmed reservations, arrive late for check-in for flights which are oversold, are otherwise full, or have been closed out for departure but are still given denied boarding compensation or other forms of monetary or non-monetary compensation. Some airlines incorrectly interpret this procedure as tantamount to voluntary denied boarding, either because the oversales rule provides that airlines are not required to pay compensation in the event the traveler fails to meet the check-in deadline, or because the passenger has “voluntarily” accepted a voucher or other form of compensation. Airlines have used this incorrect interpretation to explain to us those cases where their Form 251 reports show that there were no denied boardings due to late check-in.

As paragraph (d) of the instructions to the Form 251 clearly explains,

A passenger who “volunteers” is a person who responds to the carrier’s request for volunteers pursuant to section 250.2(b) of DOT regulations and willingly consents to exchange his or her confirmed reserved space for a payment of the carrier’s choosing. Any passenger selected by the carrier for denied boarding in accordance with any boarding priority other than a request for volunteers is considered to have been denied boarding “involuntarily,” whether or not the passenger accepts denied boarding compensation.

To be reported as a volunteer on Form 251, the passenger must be given the option to board the flight. When people are bumped involuntarily, offering compensation does not qualify them to be classified as volunteers on Form 251, even if they were ineligible for denied boarding compensation. In other words, any late check-ins who hold confirmed reservations and who are not permitted to board the plane should be reported as denied boarding involuntarily, whether or not they receive compensation.

A second problem we wish to bring to your attention also concerns passengers who are denied boarding for reasons which would not result in their being eligible for or being paid denied boarding compensation under Part 250, the oversales rule. These include (1) persons accommodated on an alternate flight which is planned to arrive within one hour of the arrival time of the original flight, and (2) situations involving the substitution of smaller-capacity aircraft.

In both of these instances passengers holding confirmed reservations have been denied boarding involuntarily, whether or not they receive compensation. The fact that no compensation is required does not relieve a carrier of its obligation to report the involuntary denied boarding to DOT, nor does an airline’s decision, as a matter of policy, to pay compensation to passengers in aircraft substitution situations. I wish to reemphasize that, for accounting purposes, such persons must be treated as involuntary denied boardings.

We believe that the problems noted above can be corrected through voluntary compliance by the industry without the need for further action by us. However, you should note that the misreportings we have described in this letter result in inaccurate information being provided to the traveling public and amount to violations of the reporting requirements of 14 CFR Part 250 and 49 U.S.C. 41708, as well as potential criminal violations of 49 U.S.C. 46310 and 46316. With your cooperation, we believe that enforcement action can be avoided.

We would appreciate your disseminating the information in this letter to the appropriate officials in your company. In addition, we request that they conduct a review of your company's data collection and reporting procedures to ensure that the practices noted above do not exist in your company. Please ensure that the individuals who have direct responsibility for completing Form 251 reports have copies which include the instructions on its reverse side (see enclosed sample), and that any internal forms used at your field offices to collect oversales data are consistent with the data elements of Form 251. If you have any questions, please call Hoyte Decker, Assistant Director for Aviation Consumer Protection, at (202) 366-5957 or Dayton Lehman, my deputy, at (202) 366-9342.

Sincerely,

Samuel Podberesky

Assistant General Counsel for Aviation Enforcement and Proceedings

Enclosure

name

title

company

address

moreaddress

city

state

zip

salutation

telephone

 

Mr. John Tague

Chief Executive Officer

Air South, Inc.

PO Box 11129

Columbia

SC

29211

Mr. Tague

Mr. Geoffrey Crowley

President and Chief Executive Officer

Air Wisconsin Airlines Corp.

W6390 Challenge Drive, Suite 203

Appleton

WI

54915

Mr. Crowley

414-739-5123

Mr. Mark A. Morro

President

Air 21, Inc.

5548 North Air Terminal Drive

Fresno

CA

93727

Mr. Morro

209-348-2700

Mr. John F. Horn

President

AirTran Airways, Inc.

6280 Hazeltine National Dr.

Suite 100

Orlando

FL

32822

Mr. Horn

Mr. Stephen G. Hamilton

V P-Legal and General Counsel

Alaska Airlines, Inc.

P.O. Box 68900

Seattle

WA

98168

Mr. Hamilton

Mr. Glenn R. Zander

President & CEO

Aloha Airlines, Inc.

PO Box 30028

Honolulu

HI

96820

Mr. Zander

Mr. Stephen L. Johnson

Sr Vice President - Legal Affairs

America West Airlines, Inc.

4000 East Sky Harbor Blvd.

Phoenix

AZ

85034

Mr. Johnson

Ms. Anne H. McNamara

Sr V P-Administration & General Counsel

American Airlines, Inc.

Mail Drop 5618

Post Office Box 619616

DFW Airport

TX

75261-9616

Ms. McNamara

Mr. Brian Hunt

General Counsel

American Trans Air, Inc.

7337 W. Washington St.

Indianapolis

IN

46231

Mr. Hunt

Mr. George F. Pickett, Jr.

Chief Executive Officer

Atlantic Southeast Airlines, Inc.

100 Hartsfield Center Parkway, Suite 800

Atlanta

GA

30354

Mr. Pickett

404-766-1400

Mr. Reuven Wertheim

Chief Executive Officer

Carnival Air Lines, Inc.

1815 Griffin Road, Suite 205

Dania

FL

33004

Mr. Wertheim

305-923-8672

Mr. David P. Cimo

Vice President & G. M.

Casino Express Airlines

JC Harris Field

809 Murray Way

Elko

NV

89801

Mr. Cimo

Mr. Jeffery Smisek

Vice President and General Counsel

Continental Airlines

2929 Allen Parkway, Suite 2010

Houston

TX

77019

Mr. Smisek

Mr. Robert S. Harkey

Sr V P, General Counsel, and Secretary

Delta Airlines, Inc.

Hartsfield Atlanta International Airport

Atlanta

GA

30320

Mr. Harkey

Mr. Steven Davis

VP-Operations

Eastwind Airlines

Trenton-Mercer Airport

Building 1 Scotch Rd.

W. Trenton

NJ

08628

Mr. Davis

Mr. Thomas Del Valle

President and Chief Executive Officer

Executive Airlines, Inc.

Box 38032 Airport Station

San Juan

PR

00937

Mr. Del Valle

809-791-8070

Mr. Sam Addoms

President & CFO

Frontier Airlines, Inc.

12015 East 46th Ave.

Denver

CO

80239

Mr. Addoms

Mr. Bruce Nobles

Chairman & CEO

Hawaiian Airlines, Inc.

PO Box 30008

Honolulu

HI

96820

Mr. Nobles

Kathleen H. Iskra

Chairman, President & CEO

Horizon Air

PO Box 48309

Seattle

WA

98148

Mr. Iskra

Mr. James Swartz

President

JetTrain Corp.

400 Woodlawn Road

Aliquippa

PA

15001

Mr. Swartz

412-378-6000

Mr. Robert S. Iversen

President

Laker Airways, Inc.

1170 Lee Wagener Blvd. Suite 200

Ft. Lauderdale

FL

33315

Mr. Iversen

305-359-0199

Mr. Dennis Berry

Vice President-Customer Service

Mesa Airlines, Inc.

2325 E. 30th Street

Farmington

NM

87401

Mr. Berry

Mr. John Selvaggio

President

Midway Airlines

300 W. Morgan St.

Durham

NC

27701

Mr. Selvaggio

Mr. Timothy E. Hoeksema

Chairman, President & CEO

Midwest Express Airlines, Inc.

6744 S. Howell Ave.

Oak Creek

WI

53154

Mr. Hoeksema

Mr. Mark McDonald

Chairman and Chief Executive Officer

Nations Air Express, Inc.

2400 Herodian Way, Suite 440

Smyrna

GA

30080

Mr. McDonald

770-984-9440

Mr. Douglas M. Steenland

Sr V P, General Counsel, & Secretary

Northwest Airlines

5101 Northwest Drive

St. Paul

MN

55111-3034

Mr. Steenland

Mr. Martin R. Shugrue, Jr.

Chief Executive Officer

Pan American World Airways, Inc.

9300 N.W. 36th Street

Miami

FL

33178

Mr. Shugrue

305-873-2625

Mr. Elijah Jackson

President

Prestige Airways

9815 Godwin Drive

Manassas

VA

22110

Mr. Jackson

703-361-7267

Mr. Richard Reeve

President

Reeve Aleutian Airways, Inc.

4700 West International Airport Rd.

Anchorage

AK

99502

Mr. Reeve

Mr. Robert Redding

President

Reno Air, Inc.

PO Box 30059

Reno

NV

89520-3059

Mr. Redding

Mr. Ralph L. Richardi

President

Simmons Airlines, Inc.

Box 612527, 1700 W. 20th Street

DFW Airport

TX

75261

Mr. Richardi

214-453-4500

Mr. James Parker

Vice President and General Counsel

Southwest Airlines Co.

2702 Love Field Drive

Dallas

TX

75235

Mr. Parker

Mr. Edward W. Homfeld

President

Spirit Airlines, Inc.

18121 E. Eight Mile Road, Suite 100

Eastpointe

MI

48021

Mr. Homfeld

810-779-2700

Mr. John Skiba

President

Sun Country Airlines, Inc.

7701 26th Ave. South

Minneapolis

MN

55450

Mr. Skiba

Mr. William J. Yung

President

Sunworld International Airlines, Inc.

207 Grandview Drive

Fort Mitchell

KY

41014

Mr. Yung

606-331-0091

Mr. Morris Nachtomi

Chairman & CEO

Tower Air, Inc.

Hangar 17

JFK International Airport

Jamaica

NY

11430

Mr. Nachtomi

Mr. Bill Mishk

VP-Marketing

Trans States Airlines

9275 Genaire Dr.

St. Louis

MO

63134

Mr. Mishk

Mr. Richard Magurno

Sr V P and General Counsel

Trans World Airlines, Inc.

One City Centre

515 North Sixth Street

St. Louis

MO

63101

Mr. Magurno

Mr. Donald P. Martin

President and Chief Operating Officer

Tri Star Airlines, Inc.

1050 East Flamingo Road, Suite S-105

Las Vegas

NV

89119

Mr. Martin

702-731-9111

Mr. Hulas Kanodia

Chief Executive Officer

UFS, Inc.

9275 Genaire Drive

St. Louis

MO

63134

Mr. Kanodia

314-895-4500

Mr. Stuart Oran

Exec V P-Corp Affs & General Counsel

United Airlines, Inc.

P.O. Box 66100

Chicago

IL

60666

Mr. Oran

Mr. Lawrence M. Nagin

Exec V P & General Counsel

USAir, Inc.

Crystal Park Four

2345 Crystal Drive

Arlington

VA

22227

Mr. Nagin

Mr. Terry V. Hallcom

President and Chief Executive Officer

USAir Shuttle

Box 710616, LaGuardia Airport

Flushing

NY

11371

Mr. Hallcom

718-397-6062

Mr. D. Joseph Corr

President

ValuJet Airlines, Inc.

1800 Phoenix Blvd.

Suite 126

Atlanta

GA

30349

Mr. Corr

Mr. John Tague

President & CEO

Vanguard Airlines, Inc.

30 NW Rome Circle

Terminal B Mezzanine Level

Kansas City

MO

64153

Mr. Tague

Mr. Edward R. Beauvais

Chairman, President & CEO

Western Pacific Airlines, Inc.

2864 S. Circle Dr., Suite 1100

Colorado Springs

CO

80906

Mr. Beauvais

Mr. Gersan R Zurita

Venezuelan International Airways

1101 Brickell Avenue

Biv Office Tower Suite 600

Miami

FL

33131

Mr. Zurita

Mr. Patrick Hanrahan

Customer Relations Mgr.

Aer Lingus

122 E. 42nd St.

New York

NY

10168

Mr. Hanrahan

Ms. Carla Bernal

Manager, Consumer Relations

Aero California

1960 E Grand Avenue, Suite 1200

El Segundo

CA

90245

Ms. Bernal

Mr. Vladimir Pismennyi

Reg. Mgr., N. America

Aeroflot Russian Int’l. Airlines

630 Fifth Ave.

Suite 1710

New York

NY

10111

Mr. Pismennyi

Mr. Arturo Muzzio

Gen. Mgr., Northern Region

Aerolineas Argentinas

630 Fifth Ave.

Suite 1661

New York

NY

10111

Mr. Muzzio

Mr. I Mario Siervo

General Manager/North America

Aeroperu Airlines

95 Merrick Way  Suite 700

Coral Gables

FL

33134-5310

Mr. Siervo

Mr. Fernand Brigaud

Dir., N. Amer.

Air Afrique

1350 Ave. of the Americas

New York

NY

10019

Mr. Brigaud

Mr. K A Markowski

Manager Of Stations USA

Air Aruba

Po Box 998166

Miami

FL

33299

Mr. Markowski

Mr. R. Lamar Durrett

Chmn., Pres. & CEO

Air Canada

Air Canada Center

P.O. Box 14000

St. Laurent, PQ

Canada

H4Y 1H4

Mr. Durrett

Mr. Hong Jingrong

General Manager USA

Air China

45 E 49th Street

New York

NY

10017

Mr. Jingrong

Ms. Louise Roy

V. P., Commercial Afrs, U.S.

Air France

142 W. 57th St.

New York

NY

10019

Ms. Roy

Mr. Neela Talcherkar

Reg. Dir., U.S. & Can.

Air India

345 Park Ave.

New York

NY

10154

Mr. Talcherkar

Ms. Jacqueline Fairclough

Sales Planning Manager

Air Jamaica Limited

72 76 Harbour Street

Kingston, Jamaica

Ms. Fairclough

Mr. Norm Thompson

Gen.Mgr.- Americas

Air New Zealand

1960 E. Grand Ave.

Suite 900

El Segundo

CA

90245

Mr. Thompson

Mr. Lavienti Gazarian

President

Air Ukraine America, Ltd.

551 Fifth Ave.

Suite 1002

New York

NY

10176

Mr. Gazarian

Mr. Kamal Matta

Manager Tariffs

Alia The Royal Jordanian Airline

535 Fifth Avenue

New York

NY

10017

Mr. Matta

Mr. Aldo Vitturini

Gen. Mgr., N. America

Alitalia

666 Fifth Ave.

New York

NY

10103

Mr. Vitturini

Mr. Yoshinobu Nishikawa

Sr. V.P. & Gen. Mgr., The Americas

ANA

630 Fifth Ave.

Suite 537

New York

NY

10111   

Mr. Nishikawa

Mr. Michael M McFall

Director Revenue Accounting

Antigua Paradise Airways

9815 Godwin Drive

Manasas

VA

22111

Mr. McFall

Mr. Pierre Murphy

US Counsel

APA International Air SA

Suite 260 One Westin Center

2445 M Street Nw

Washington

DC

20037

Mr. Murphy

Mr. K S Park

Regional Vice President

Asiana Airlines Inc

3530 Wilshire Boulevard  Suite 145

Los Angeles

CA

90010

Mr. Park

Mr. H. M. Roos

General Manager

ALM Antillean Airlines

1150 NW 72nd Ave No 721

Miami

FL

33126

Mr. Roos

Mr. Jorgen Jensen

Gen. Mgr., N. America

Austrian Airlines

17-20 Whitestone Expressway

Whitestone

NY

11357

Mr. Jensen

Mr. Ariel Martinel

Aviateca Airlines

Avenida Hincapie 12  22

Zona 13

Guatemala, Central America

Mr. Martinel

Mr. Tony Lutz

Gen. Mgr., N.America

AVENSA

800 Brickell Ave.

Suite 1109

Miami

FL

33131

Mr. Lutz

Mr. Alfredo Velez

Exec. V.P.

AVIANCA

6 W. 49th St.

New York

NY

10020

Mr. Velez

Mr. Vladimir Ignatov

General Manager

Balkan Bulgarian Airlines

437 Madison Avenue  32nd Floor

New York

NY

10022

Mr. Ignatov

Mr. Najmun Noor

Country Manager

Biman Bangladesh Airlines

211 E 43rd Street   Suite 602

New York

NY

10017

Mr. Noor

Mr. Paul Jasinski

U. S. Counsel

British Airways

75-20 Astoria Blvd.

Jackson Heights

NY

11370

Mr. Jasinski

Mr. Bert Rivero

Dir. Ops. & Sales

BWIA International Airways

108-36 Queens Blvd.

Forest Hills

NY

11375

Mr. Rivero

Mr. R.T. Eyton

Chrm.-Bd..

Canadian Airlines Intl. Ltd.

700 2nd St. S.W.

Suite 2800

Calgary AB

CANADA

T2P  2W2

Mr. Eyton

Mr. Jake Olver

V.P., USA & Lat. Amer.

Cathay Pacific Airlines Ltd.

300 N. Continental Blvd.

Suite 500

El Segundo

CA

90245

Mr. Olver

Mr. Phillip Wood

Manager Sales And Marketing

Cayman Airways Limited

PO Box 1100

Georgetown, Grand Cayman 

Mr. Wood

Mr. George T S Lin

Regional Director

China Airlines Ltd

6053 W Century Blvd  No 800

Los Angeles

CA

90045

Mr. Lin

Mr. Victor Mena

Airport Service Manager

China Eastern Airline

55 S Lake Avenue  Suite 120

Pasadena

CA

91101

Mr. Mena

Mr. Oscar de la Guardia

Exec. VP-America

Compania de Aviacion Faucett

1150 NW 72nd Ave.

Miami

FL

33126

Mr. de la Guardia

Ms. Adelina de Gomez

Customer Service

COPA

Avenida Justo Arosemena y Calle 39

Apartado 1572

Panama 1

Panama

Ms. Gomez

Mr. William Curtis General Manager

Bahamasair Holdings

Corral Harbour Road

PO Box N 4881

Nassau New Providence, Bahamas 

Mr. Curtis

Mr. Aly Mourad

V.P. - The Americas

Egyptair

720 Fifth Ave.

New York

NY

10019

Mr. Mourad

Mr. Leon Hasdai

Gen. Mgr. - N. & Central America

El Al Israel Airlines Ltd.

120 W. 45th St.

New York

NY

10036

Mr. Hasdai

Mr. Albert Liao

Marketing Manager

Eva Airways Corporation

260 West Fifth Street No 200

San Pedro

CA

90731

Mr. Liao

Mr. Bo Long

Gen. Mgr. - N.A.

Finnair Oy

228 E. 45th St.

8th Fl.

New York

NY

10017

Mr. Long

Mr. Robby Harpe

Director, Americas

Garuda Indonesia

3457 Wilshire Blvd., Suite 219

Los Angeles

CA

90010

Mr. Harpe

Mr. Humphrey Darko Sarkawa

General Manager USA/Canada

Ghana Airways Corporation

400 Madison Avenue  Suite 712

New York

NY

10017

Mr. Darko-Sarkawa

Mr. Robert Palcsyk

Gen. Mgr, U.S. and Canada

Gulf Air

420 Lexington Ave.

Suite 2044

New York

NY

10170

Mr. Palcsyk

Mr. Fritz George

Mgr., NY

Guyana Airways

883 Flatbush Ave.

Brooklyn

NY

11226

Mr. George

Mr. S. Kuri Humbert

V.P. & Gen. Mgr., U.S.& Canada

Iberia Airlines of Spain

6100 Blue Lagoon Drive

Suite 200

Miami

FL

33126

Mr. Humbert

Mr. Gylfi Sigurlinnason

V.P., Americas

Icelandair

21 Penn Plaza

New York

NY

10001

Mr. Sigurlinnason

Mr. Mitsuo Ando

Sr. V.P., Mng. Dir.& CEO, The Americas

Japan Airlines

655 Fifth Ave.

New York

NY

10022

Mr. Ando

Mr. T.H. Woltman

Area Mgr. - U.S. & Mex.

KLM-Royal Dutch Airlines

KLM Bldg., 565 Taxter Rd.

Elmsford

NY

10523-2312

Mr. Woltman

Mr. T.J. Kim

V P -- Americas

Korean Air

6101 W. Imperial Hwy.

Los Angeles

CA

90045

Mr. Kim

Mr. H.K. Lee

Manager

Korean Airlines

609 5th Ave.

New York

NY

10017

Mr. Lee

Mr. Aleutin Fraiman

General Representative

Krasnoyarsk Airlines Dba Krasair

350 Fifth Avenue  Suite 5700

New York

NY

10118

Mr. Fraiman

Mr. Ezzat Aryan

Station Manager

Kuwait Airways Corp

JFK International Airport  Bldg 51

Jamaica

NY

11430

Mr. Aryan

Ms. Doris Cunningham

Claims Dept.

LACSA

630 Fifth Ave.

Suite 246

New York

NY

10111

Ms. Cunningham

Mr. Fernando Maurin

Gen. Mgr., N. America & Canada

Ladeco, Chilean  Airlines

9500 S. Dadeland Blvd.

Suite 510

Miami

FL

33156

Mr. Maurin

Mr. Richard Hudson

Gen. Mgr.-- N. Amer.

LanChile Airlines

9700 S. Dixie Hwy.

11th Floor

Miami

FL

33156

Mr. Hudson

Mr. Rodolfo Canhedo

Executive Vice President and CEO

Lloyd Aero Boliviano

225 SE First Street

Miami

FL

33131

Mr. Canhedo

Mr. Marek Sidor

Gen. Mgr, N. America

LOT Polish Airlines

Suite 408, 500 Fifth Ave.

New York

NY

10110-0088

Mr. Sidor

Mr. Frederick Reid

Sr. V.P. - The Americas

Lufthansa German Airlines

750 Lexington Ave.

New York

NY

10022

Mr. Reid

Mr. Ahmad Fuaad Dahlan

V.P., N.A.

Malaysian Airlines

5933 W. Century Blvd.

Suite 506

Los Angeles

CA

90045

Mr. Dahlan

Mr. George Borsos

Gen. Mgr.

Malev Hungarian Airlines

830 Fifth Ave., Rm. 1900

New York

NY

10111

Mr. Borsos

Mr. Carlos De Uriarte

Div. V. P.

Mexicana Airlines

Suite 200

9841 Airport Blvd.

Los Angeles

CA

90045

Mr. De Uriarte

Ms. Glenda McGregor

Station Manager

Nicaraguense De Aviacion

PO Box 590628

Miami

FL

33159

Ms. Mc Gregor

Mr. Costas H. Mavrikis

Dir., N.&S. Amer.

Olympic Airways

645 Fifth Ave.

6th Fl.

New York

NY

10022

Mr. Mavrikis

Mr. Haider Jalal

Gen. Mgr.

Pakistan Int’l. Airlines Corp.

521 Fifth Ave.

New York

NY

10175

Mr. Jalal

Mr. Rodolfo R. Llora

Reg. V.P and Gen.Mgr, Americas

Philippine Airlines, Inc.

447 Sutter St, 2nd Fl.

San Francisco

CA

94108

Mr. Llora

Mr. Richard Porter

Sr. V.P. -- The Americas

Qantas Airways Ltd.

360 Post St.

San Francisco

CA

94108

Mr. Porter

Mr. Mourad El Kanabi

General Manager North America

Royal Air Maroc

55 East 59th St No 17b

New York

NY

10022

Mr. El Kanabi

Mr. Hussein Dabbas

Reg. Dir. -- U.S.

Royal Jordanian

535 Fifth Ave.

18th Floor

New York

NY

10017

Mr. Dabbas

Mr. J.L. Lindekins

V. P., Atlantic Network

SABENA

1155 Northern Blvd.

Manhasset

NY

11030

Mr. Lindekins

Mr. Gustavo Lopez

General Manager

Saeta Airlines

7200 19th St Nw  Suite 402

Miami

FL

33126

Mr. Lopez

Mr. Owe Lowenborg

Gen. Mgr.

SAS

9 Polito Ave.

Lyndhurst

NJ

07071

Mr. Lowenborg

Mr. Hassan S Al Utaibi

Manager Statistics

Saudi Arabian Airines

PO Box 167

Jeddah 21231, Saudi Arabia 

Mr. Al Utaibi

Mr. T.L. Teoh

Sr. V.P., The Americas

Singapore Airlines

5670 Wilshire Blvd.

Suite 1800

Los Angeles

CA

90036

Mr. Teoh

Mr. Josias A. Engelbrecht

Sr. Mgr. -- Americas

South African Airways

900 Third Ave.

New York

NY

10022

Mr. Engelbrecht

Mr. Jean-Pierre Allemann

Gen. Mgr., N.A.

 Swissair

608 Fifth Ave.

New York

NY

10020

Mr. Allemann

Mr. P. J. Messina

Regional Manager, U.S.

TACA International Airlines

Box 20047

International Airport

New Orleans

LA

70141

Mr. Messina

Mr. Seirgio Lopes

Gen. Mgr, U.S.

TAP Air Portugal

399 Market St.

Newark

NJ

07105

Mr. Lopes

Ms. Maria Danciv

Station Manager

Tarom Romanian Air Transport

342 Madison Avenue  Suite 213

New York

NY

10173

Ms. Danciv

Mr. Chalermkait Suvanamas

Gen. Mgr. - The Americas

Thai Airways Intl. Ltd.

222 N. Sepulveda Bldg.

Suite 1950

El Segundo

CA

90245

Mr. Suvanamas

Mr. Rafael Montero De Espinosa

Executive Vice President

Transportes Aereos Ejecutivo Sa

500 Fifth Avenue  Suite 420

New York

NY

10110

Mr. De Espinosa

Mr. Gokhan Bugday

Station Manager

Turk Hava Yollari Ao

JFK International Airport Iab No 52

Jamaica

NY

11430

Mr. Bugday

Mr. Jeffrey A Manley

Ginsburg Feldman And Bress

Uzbekistan Airways

1250 Connecticut Ave NW  Suite 700

Washington

DC

20036

Mr. Manley

Mr. Bruno E. Borghini

Gen. Mgr., U.S.A., Canada, & Caribbean

Varig, S.A.

380 Madison Ave.

New York

NY

10017

Mr. Borghini

Mr. David M. Tait

Exec. V.P., N.A.

Virgin Atlantic Airways

96 Morton St.

New York

NY

10014

Mr. Tait