Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AER LINGUS LIMITED



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AERO CALIFORNIA



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AERODYNAMICS, INC.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROFLOT RUSSIAN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROLINEAS ARGENTINAS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROMEXICO



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROPOSTAL ALAS DE VENEZUEL



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 1 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSVIT UKRANIAN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR ATLANTA EUROPE



Total number of complaints reported to DOT:  16

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 16 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR ATLANTA ICELANDIC



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CANADA



Total number of complaints reported to DOT:  248

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 3 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 4 0 0 0 0 0 0 0
Failure to Provide Assistance 2 0 0 2 0 175 6 0 0 0 2 0 0
Damage to Assistive Device 0 0 0 0 0 21 0 0 0 13 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 4 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 0 0 0 0 14
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CANADA JAZZ



Total number of complaints reported to DOT:  10

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 8 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 1 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CHINA



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR COMET S.A.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR EUROPA LINEAS AEREAS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR FRANCE



Total number of complaints reported to DOT:  30

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 1 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 1 0 0
Seating Accommodation 0 0 0 0 0 1 1 0 0 1 0 0 0
Failure to Provide Assistance 1 0 0 4 0 10 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 5 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 1 0 0 0 2 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAMAICA LIMITED



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAPAN, CO



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR LUXOR



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR NEW ZEALAND



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 2 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR PACIFIC, LTD.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TAHITI NUI



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TRANSAT



Total number of complaints reported to DOT:  17

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 2 0 0 0 0
Failure to Provide Assistance 1 0 0 0 0 4 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 4 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR WISCONSIN



Total number of complaints reported to DOT:  132

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 3 1 0 0 0 115 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 1 0 0 0 0 3 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR-INDIA



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 1 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIRTRAN



Total number of complaints reported to DOT:  87

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 2 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 3 0 0 1 0 2 0 0 4 0 0 0 0
Failure to Provide Assistance 0 1 0 1 0 55 0 0 3 0 1 0 0
Damage to Assistive Device 0 0 0 0 0 4 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 1 0 0 0
Service Animal Problem 1 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 1 0 0 0 3 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALASKA AIRLINES



Total number of complaints reported to DOT:  215

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 1 0 1 1 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 3 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 0 1 0 0 8 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 116 3 0 14 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 1 2 0 0 0
Service Animal Problem 0 1 1 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 1 0 0 0 0 2 0 0 0 0 0 0 1
Other 0 0 0 0 0 8 6 0 13 2 0 0 22
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALITALIA-LINEE AEREE ITALIA



Total number of complaints reported to DOT:  10

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 3 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 1 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALL NIPPON AIRWAYS CO.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALLEGIANT



Total number of complaints reported to DOT:  5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 1 1 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALOHA AIRLINES



Total number of complaints reported to DOT:  7

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 2 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 1 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICA WEST



Total number of complaints reported to DOT:  536

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 2 0 0 2 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 2 0 3 0 25 0 0 52 1 4 0 0
Failure to Provide Assistance 1 6 0 2 1 333 0 0 22 0 3 0 9
Damage to Assistive Device 0 0 0 0 0 11 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 3 0 3 0 0 3 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 3 0 0 0 0
Unsatisfactory Info 2 1 0 4 0 24 0 0 4 0 3 0 5
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN AIRLINES



Total number of complaints reported to DOT:  2061

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 2 4 0 10 0 1 1 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 1 0 1 0 0
Security Issues Regarding Disability 0 0 1 0 0 4 0 0 5 0 0 0 0
Aircraft Not Accessible 0 1 0 0 0 1 0 0 2 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 2 0 5 0 1 0 1
Seating Accommodation 3 4 2 0 1 34 1 1 197 1 0 0 2
Failure to Provide Assistance 16 10 7 9 11 1003 26 0 166 9 4 0 5
Damage to Assistive Device 0 0 0 2 2 48 0 0 3 16 0 0 1
Storage and Delay of Assistive Device 0 0 1 1 1 26 4 0 34 49 0 0 0
Service Animal Problem 6 0 2 0 0 0 0 0 9 0 0 0 0
Unsatisfactory Info 1 3 2 1 0 16 16 0 42 3 4 0 9
Other 7 5 2 0 0 30 24 0 103 3 3 0 25
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN EAGLE AIRLINES



Total number of complaints reported to DOT:  171

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 1 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 2 0 0 0 1 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 7 0 0 0 0
Failure to Provide Assistance 2 1 1 1 0 112 0 0 14 1 1 0 0
Damage to Assistive Device 0 0 0 1 0 2 0 0 0 4 0 0 0
Storage and Delay of Assistive Device 1 0 0 0 0 1 0 0 1 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 1 0 1 1 0 5 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ASIANA AIRLINES, INC.



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ATA



Total number of complaints reported to DOT:  94

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 2 0 1 0 0 0 2
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 1 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 1 5 0 0 15 0 1 0 0
Failure to Provide Assistance 1 1 0 0 0 36 0 0 2 1 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 1 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 5 0 0 0 2 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 1 0 0 0 1 0 0 0
Other 0 0 0 1 0 3 1 0 1 0 0 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ATLANTIC SOUTHEAST AIRLINES



Total number of complaints reported to DOT:  191

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 3 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 1 0 0 0 0
Seating Accommodation 1 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 156 0 0 1 3 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 1 0 0 0 0
Service Animal Problem 0 1 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 9 1 0 1 0 0 0 0
Other 0 0 0 0 0 6 0 0 0 2 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AUSTRIAN AIRLINES



Total number of complaints reported to DOT:  27

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 3 0 0 7 2 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 2 0 0 0 0 3 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 1 0 2 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 1 1 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 1
Other 0 0 0 0 0 0 0 0 0 0 0 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIACSA AIRLINES



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIATION CONCEPTS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BAHAMASAIR HOLDING LIMITED



Total number of complaints reported to DOT:  5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BOSTON-MAINE AIRWAYS



Total number of complaints reported to DOT:  8

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 2 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 3 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITANNIA AIRWAYS LTD.



Total number of complaints reported to DOT:  147

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 1 1 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 2 0 11 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 15 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 32 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 69 0 0 0 8 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Service Animal Problem 1 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 4 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITISH AIRWAYS PLC



Total number of complaints reported to DOT:  165

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 1 0 0 0 1 1 0 2 2 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 2 1 0 0 0
Aircraft Not Accessible 0 1 0 0 0 2 1 2 2 1 0 0 0
Airport Not Accessible 0 0 0 0 0 4 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 2 1 0 0 0 0 0 0
Seating Accommodation 1 3 0 0 0 14 0 0 21 0 1 1 0
Failure to Provide Assistance 1 1 0 0 0 61 2 1 14 3 1 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 2 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Service Animal Problem 2 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 4 0 0 0 0 0 1 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITISH MIDLAND AIRWAYS LTD



Total number of complaints reported to DOT:  16

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 2 0 0 0 0 2 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 9 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BWIA WEST INDIES AIRWAYS



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CASINO EXPRESS



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CATHAY PACIFIC AIRWAYS, LTD



Total number of complaints reported to DOT:  8

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 3 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 2 1 0 0 0 0 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHAMPION AIR



Total number of complaints reported to DOT:  7

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 7 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHAUTAUQUA AIRLINES, INC



Total number of complaints reported to DOT:  67

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 1 0 0 0 3 0 0 4 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 3 1 0 0 42 0 0 6 0 1 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHINA AIRLINES, LTD



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 1 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 1 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHINA EASTERN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMAIR



Total number of complaints reported to DOT:  301

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 1 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 14 0 0 3 2 0 0 0
Airport Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 2 0 0 2 0 0 0 0
Failure to Provide Assistance 2 0 0 0 1 188 0 0 23 12 4 0 0
Damage to Assistive Device 0 0 0 2 0 19 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 3 0 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 2 0 0 0 0 0 0 1
Other 0 0 0 0 0 12 0 0 1 0 0 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPANIA MEXICANA DE AVIACI



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 1 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPANIA PANAMENA (COPA)



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONDOR FLUGDIENST



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONTINENTAL



Total number of complaints reported to DOT:  398

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 1 0 0 1 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 1 0 0 1 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 1 0 0 0 0 0 0
Seating Accommodation 0 2 0 1 1 22 0 0 61 2 3 0 0
Failure to Provide Assistance 2 0 0 0 1 183 4 0 47 2 0 0 0
Damage to Assistive Device 0 0 0 0 0 6 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 3 0 0 1 2 0 0 0
Service Animal Problem 1 1 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 2 1 0 1 0 0 0 0
Other 0 0 0 1 1 16 2 0 15 1 0 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONTINENTAL MICRONESIA



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 1 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CZECH AIRLINES



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 1 0 0 1 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by DELTA AIR LINES



Total number of complaints reported to DOT:  1326

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 2 1 0 2 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 1 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 7 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 1 0 0 0 0 0 0
Seating Accommodation 3 0 0 1 0 37 1 0 128 2 1 1 2
Failure to Provide Assistance 17 4 3 1 3 834 22 0 99 16 4 0 4
Damage to Assistive Device 0 0 0 0 1 21 0 0 0 9 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 5 0 0 0 5 0 0 0
Service Animal Problem 1 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 11 4 0 4 0 1 0 7
Other 1 1 0 0 1 27 3 0 16 3 0 0 6
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EGYPTAIR



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EL AL ISRAEL AIRLINES LTD.



Total number of complaints reported to DOT:  66

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 1 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 3 3 0 0 7 0 0 0 0
Failure to Provide Assistance 0 0 0 2 0 26 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 16 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 4 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EMIRATES AIRLINE



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 1 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ETHIOPIAN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EUROATLANTIC AIRWAYS TRANSPORTES AE



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EVA AIRWAYS CORPORATION



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EXECUTIVE AIRLINES



Total number of complaints reported to DOT:  11

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 2 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 5 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 2 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 1 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FALCON AIR EXPRESS, INC.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FINNAIR OY



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FIRST CHOICE AIRWAYS



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FREEDOM AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FRONTIER AIRLINES



Total number of complaints reported to DOT:  72

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 4 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 1
Seating Accommodation 1 0 0 1 0 0 0 0 2 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 21 0 0 9 0 0 0 0
Damage to Assistive Device 0 0 0 1 0 12 0 0 0 8 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 5 0 0 3 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 2 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by HAWAIIAN AIRLINES



Total number of complaints reported to DOT:  90

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 2 0 2 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 1 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 1 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 2 0 0 1 0 0 10 1 1 0 0
Failure to Provide Assistance 0 1 2 0 0 27 5 0 4 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 4 0 0 1 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 2 0 1 0 0 0 0
Other 0 0 0 0 0 2 3 0 6 0 2 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by HMY AIRWAYS, INC.



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 3 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by HORIZON AIR



Total number of complaints reported to DOT:  60

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 41 0 0 3 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 5 1 0 0 0 0 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by IBERIA AIRLINES OF SPAIN



Total number of complaints reported to DOT:  48

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 1 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 9 0 0 0 1 0 0 0
Damage to Assistive Device 0 0 0 0 0 14 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 21 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ICELANDAIR



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by INDEPENDENCE AIR/ATLANTIC COAST AIR



Total number of complaints reported to DOT:  88

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 18 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 0 2 0 0 0 0 0 0 0
Failure to Provide Assistance 0 1 0 0 0 60 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 4 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by JALWAYS CO., LTD.



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 1 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by JAPAN AIR LINES CO., LTD.



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 0 1 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by JETBLUE



Total number of complaints reported to DOT:  287

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 1 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 1 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 2 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 1 0 2 1 13 0 0 31 0 1 0 4
Failure to Provide Assistance 2 3 0 0 0 82 14 0 7 0 0 0 1
Damage to Assistive Device 0 0 0 0 0 6 0 0 1 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 2 1 0 0 0
Service Animal Problem 1 0 0 0 0 0 0 0 3 0 0 0 0
Unsatisfactory Info 0 2 0 0 0 1 0 0 1 0 0 0 1
Other 0 8 0 0 0 22 0 0 26 0 1 0 41
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by KLM ROYAL DUTCH AIRLINES



Total number of complaints reported to DOT:  32

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 4 0 0 0 0 1 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 4 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 19 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by KOREAN AIR LINES CO., LTD.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by KUWAIT AIRWAYS, CORP.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LACSA



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 1 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LAKER AIRWAYS (BAHAMAS) LTD



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LAN DOMINICANA



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LAN ECUADOR



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 1 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LAN PERU AIRLINES



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LAN-CHILE AIRLINES



Total number of complaints reported to DOT:  10

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 1 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 1 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 2 1 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 2 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 1 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LINEAS AEREAS AZTECA



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LLOYD AEREO BOLIVIANO S. A.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0