Air Travel Consumer Report for 2000

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to reports from 2000.

The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each section of the report is preceded by a brief explanation of how to read and understand the information provided.

The report is usually issued during the first week of each month. The data on flight delays, mishandled baggage, and consumer complaints are two months behind the issue date of the report, e.g. the report issued in early May has data from the month of March. Oversales are reported quarterly rather than monthly, and oversales figures may be slightly older than the other data in certain months. The report, which contains tables of information, is best printed in "landscape" orientation.

Reports Issued in 2000

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December 2000 Report
PDF Version   |   MS Word Version
Flight Delays: October  2000/12 Months Ending October  2000
Mishandled Baggage: October  2000
Oversales: 3rd Quarter 2000
Consumer Complaints: October 2000
 
November 2000 Report
PDF Version   |   MS Word Version
Flight Delays: September  2000/12 Months Ending September  2000
Mishandled Baggage: September 2000/January-September 2000
Oversales: 2nd Quarter 2000
Consumer Complaints: September 2000/January-September 2000
 
October 2000 Report
PDF Version   |   MS Word Version
Flight Delays: August 2000/12 Months Ending August  2000
Mishandled Baggage: August 2000
Oversales: 2nd Quarter 2000/January-June 2000
Consumer Complaints: August 2000
 
September 2000 Report
PDF Version   |   MS Word Version
Flight Delays: July 2000/12 Months Ending July 2000
Mishandled Baggage: July 2000
Oversales: 2nd Quarter 2000
Consumer Complaints: July 2000
 
August 2000 Report
PDF Version   |   MS Word Version
Flight Delays: June 2000/12 Months Ending June 2000
Mishandled Baggage: June 2000/January - June 2000
Oversales: 1st Quarter 2000
Consumer Complaints: June 2000, January - June 2000
 
July 2000 Report
PDF Version   |   MS Word Version
Flight Delays: May 2000/12 Months Ending May 2000
Mishandled Baggage: May 2000
Oversales: 1st Quarter 2000
Consumer Complaints: May 2000
 
June 2000 Report
PDF Version   |   MS Word Version
Flight Delays: April 2000/12 Months Ending April 2000
Mishandled Baggage: April 2000
Oversales: 1st Quarter 2000
Consumer Complaints: April 2000
 
May 2000 Report
PDF Version   |   MS Word Version
Flight Delays: March 2000/12 Months Ending March 2000
Mishandled Baggage: March 2000/January - March 2000
Oversales: 4th Quarter 1999/January - December 1999
Consumer Complaints: March 2000, January - March 2000
 
April 2000 Report
PDF Version   |   MS Word Version
Flight Delays: February 2000 /
12 Months Ending February 2000
Mishandled Baggage: February 2000
Oversales: 4th Quarter 1999 / January - December 1999
Consumer Complaints: February 2000
 
March 2000 Report
PDF Version   |   MS Word Version
Flight Delays: January 2000 /
12 Months Ending January 2000
Mishandled Baggage: January 2000
Oversales: 4th Quarter 1999 / January - December 1999
Consumer Complaints: January 2000
 
February 2000 Report
PDF Version   |   MS Word Version
Flight Delays: December 1999 /
12 Months Ending December 1999
Mishandled Baggage: December 1999 / 12 Months Ending December 1999
Oversales: 3rd Quarter 1999 / January - September 1999
Consumer Complaints: December 1999
 
January 2000 Report
PDF Version   |   MS Word Version
Flight Delays: November 1999 /
12 Months Ending November 1999
Mishandled Baggage: November 1999 
Oversales: 3rd Quarter 1999 / January - September 1999
Consumer Complaints: November 1999
 
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(Last Updated 09/02/2004)