Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AER LINGUS LIMITED



Total number of complaints reported to DOT:   8

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 1 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 1 0 0 1 0 0 2 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AERODYNAMICS INCORPORATED



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROENLACES NACIONALES S.A. DE C.V.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROFLOT RUSSIAN AIRLINES



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROGAL



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROLINEAS ARGENTINAS, S.A.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSUR, S.A.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSVIT AIRLINES



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROVIAS DE MEXICO, S.A. DE C.V.



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR ATLANTA-ICELANDIC



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR BERLIN



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 1 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 1 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CANADA



Total number of complaints reported to DOT:   344

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 1 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 20 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 33 12 0 5 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 89 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 9 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 1 0 0 0 10
Other 0 0 0 0 0 73 2 0 79 3 0 3 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CHINA



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR EUROPA LINEAS AEREAS, S.A.U.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR INDIA



Total number of complaints reported to DOT:   5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAMAICA LIMITED



Total number of complaints reported to DOT:   3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAPAN, CO., LTD.



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR NEW ZEALAND LIMITED



Total number of complaints reported to DOT:   17

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 4 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 1 0 0 0 0 0 0 0 0 0 1 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 1 0 0 0 0
Other 0 0 0 0 0 0 0 0 2 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR PACIFIC LIMITED



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TAHITI NUI AIRLINES



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TRANSAT A.T., INC.



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIRES



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIRTRAN AIRWAYS, INC.



Total number of complaints reported to DOT:   1,546

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 1 0 0 0 0 3 3 0 5 2 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 1 0 0 3 2 1 4 1 1 0 0
Aircraft Not Accessible 0 0 0 0 0 4 0 0 2 0 0 0 0
Airport Not Accessible 0 0 0 0 0 5 0 0 0 0 0 0 0
Advance Notice Dispute 0 1 0 0 0 3 0 0 1 0 0 0 0
Seating Accommodation 3 0 0 1 2 34 0 0 25 1 1 0 0
Failure to Provide Assistance 41 19 6 8 2 944 3 0 98 11 8 0 1
Damage to Assistive Device 0 0 0 1 0 17 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 2 0 0 0 0 18 3 0 4 4 0 0 0
Service Animal Problem 1 1 1 0 0 0 0 0 10 1 0 0 0
Unsatisfactory Info 2 4 2 0 1 27 8 0 10 4 1 0 0
Other 1 2 0 1 1 126 3 0 32 1 1 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALASKA AIRLINES, INC.



Total number of complaints reported to DOT:   151

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 2 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 2 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 19 0 0 0 0
Failure to Provide Assistance 1 1 0 0 0 96 2 0 5 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 4 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 0 0 0 0 0 0 0 0
Other 1 0 0 0 0 1 0 0 7 1 0 0 3
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALITALIA COMPAGNIA AEREA ITALIANA



Total number of complaints reported to DOT:   26

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 1 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 1 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 2 0 0 0 0 0 1
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 14 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALL NIPPON AIRWAYS CO., LTD.



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 1
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALLEGIANT AIR, INC.



Total number of complaints reported to DOT:   7

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 1 0 1 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 1 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN AIRLINES, INC.



Total number of complaints reported to DOT:   1,973

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 6 0 9 2 2 1 1
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 2 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 2 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 1 0 1 0 0 0 0
Seating Accommodation 2 2 0 3 2 17 1 0 196 0 1 0 0
Failure to Provide Assistance 9 15 2 0 1 939 11 0 258 41 11 0 11
Damage to Assistive Device 0 0 0 1 1 49 0 0 1 13 0 0 0
Storage and Delay of Assistive Device 0 1 0 1 0 37 0 0 5 81 0 0 0
Service Animal Problem 3 0 0 0 0 0 0 0 35 1 0 0 2
Unsatisfactory Info 1 1 0 0 0 3 3 0 16 6 0 0 9
Other 0 3 1 1 0 17 5 0 52 7 2 0 64
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN EAGLE AIRLINES, INC.



Total number of complaints reported to DOT:   251

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 2 0 2 0 1 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 1 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 1 0 0 0 2 0 0 11 0 0 0 0
Failure to Provide Assistance 4 5 0 1 0 139 0 0 26 7 0 0 0
Damage to Assistive Device 0 0 0 0 1 4 0 0 0 8 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 4 0 0 0 9 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 1
Unsatisfactory Info 0 1 0 0 0 1 0 0 4 0 0 0 0
Other 0 0 0 0 0 4 0 0 6 0 0 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERISTAR AIR CARGO, INC.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ARIK AIR INTERNATIONAL USA LLC



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ARKIA ISRAELI AIRLINES, LTD.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ASIANA AIRLINES, INC.



Total number of complaints reported to DOT:   5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 1
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ATLANTIC SOUTHEAST AIRLINES, INC.



Total number of complaints reported to DOT:   286

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 1
Failure to Provide Assistance 1 1 0 0 0 259 1 0 6 0 0 0 3
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 1 0 0 0 0 0 0 0 0 2 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 1 0 0 0 3 3 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AUSTRIAN AIRLINES AG



Total number of complaints reported to DOT:   8

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 1 0 4 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 1 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIANCA, S.A.



Total number of complaints reported to DOT:   26

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 2 0 2 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 7 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 1 0 11 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BAHAMASAIR HOLDINGS LIMITED



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BELAIR AIRLINES LTD.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITISH AIRWAYS PLC



Total number of complaints reported to DOT:   82

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 2 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 1 1 0 0 0 1 0 0 1 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 2 0 0 1 0 7 0 0 5 1 0 0 0
Failure to Provide Assistance 2 1 0 0 0 33 1 0 4 0 0 0 0
Damage to Assistive Device 0 0 0 1 1 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 1 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 2 0 0 0 0 0 0 0
Other 1 2 0 0 0 2 2 0 3 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITISH MIDLAND AIRWAYS, LTD.



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 1 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BWIA WEST INDIES AIRWAYS LIMITED



Total number of complaints reported to DOT:   5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CATHAY PACIFIC AIRWAYS LIMITED



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 1 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CAYMAN AIRWAYS LIMITED



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHINA AIRLINES, LTD.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHINA EASTERN AIRLINES CORPORATION



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COLGAN AIR



Total number of complaints reported to DOT:   44

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 1 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 2 0 0 0 0
Failure to Provide Assistance 2 1 0 0 0 17 0 0 3 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 0 0 0 0 0 0 0 0
Other 0 1 0 0 0 8 0 0 5 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMAIR, INC. D/B/A DELTA CONNECTION



Total number of complaints reported to DOT:   191

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 6 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Advance Notice Dispute 0 1 0 0 0 4 1 0 0 0 0 0 1
Seating Accommodation 3 0 0 0 0 4 0 0 4 0 0 0 1
Failure to Provide Assistance 3 2 2 0 0 117 1 0 10 0 1 0 4
Damage to Assistive Device 0 0 0 0 1 4 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 2 0 0 0 0 1 1 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 1 0 0 3 1 0 0 0 1 0 1
Other 0 0 0 0 1 2 0 0 1 0 0 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMLUX AVIATION AG



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMLUX MALTA LTD.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPANIA MEXICANA DE AVIACION, S.A.



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 1 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 1 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPANIA PANAMENA DE AVIACION, S.A.



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 4 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPASS AIRLINES, INC.



Total number of complaints reported to DOT:   72

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 1 0 6 0 1 0 0
Failure to Provide Assistance 0 0 1 0 0 36 1 0 11 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 1 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 1 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 1 4 0 0 0 0 0 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONDOR FLUGDIENST GMBH



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONTINENTAL AIRLINES, INC.



Total number of complaints reported to DOT:   822

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 3 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 2 1 0 0 0
Aircraft Not Accessible 0 0 0 0 0 2 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 3 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 2 3 1 1 3 48 2 0 91 0 3 0 1
Failure to Provide Assistance 6 1 2 3 4 366 2 0 38 1 0 0 0
Damage to Assistive Device 0 0 0 0 0 29 1 0 4 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 1 7 1 0 3 9 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 6 0 4 0 0
Unsatisfactory Info 0 4 1 0 1 9 2 0 7 0 1 0 1
Other 6 4 0 1 3 69 5 0 34 7 3 2 3
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONTINENTAL MICRONESIA, INC.



Total number of complaints reported to DOT:   3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 1 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 1 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CZECH AIRLINES



Total number of complaints reported to DOT:   3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by DC AVIATION GMBH



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by DELTA AIR LINES, INC.



Total number of complaints reported to DOT:   2,377

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 8 1 0 2 3 0 1 2
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 1 0 0 2 0 0 0 0
Aircraft Not Accessible 0 2 0 0 0 3 1 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 1 0 0 0 0 0 5
Seating Accommodation 3 0 3 4 0 46 1 0 155 0 0 0 1
Failure to Provide Assistance 14 14 7 9 2 1,294 26 0 218 13 2 1 61
Damage to Assistive Device 10 11 0 3 1 86 4 0 48 26 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 4 11 3 0 19 14 0 0 0
Service Animal Problem 0 1 0 0 0 2 0 0 27 1 5 0 2
Unsatisfactory Info 1 1 0 1 0 14 8 0 19 3 2 0 13
Other 1 2 1 1 0 56 13 0 23 6 0 0 26
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by DEUTSCHE LUFTHANSA AG



Total number of complaints reported to DOT:   222

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 1 0 2 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 5 0 0 16 0 0 0 0
Failure to Provide Assistance 2 1 0 0 0 142 2 0 5 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 13 0 0 2 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 3 2 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 4 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 1 0 0 0 0
Other 1 1 0 0 0 9 2 0 5 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EGYPTAIR



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EL AL ISRAEL AIRLINES LTD.



Total number of complaints reported to DOT:   37

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 3 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 6 19 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 3 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 1 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EMIRATES



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 1 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ETHIOPIAN AIRLINES ENTERPRISE



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ETIHAD AIRWAYS P.J.S.C.



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EUROATLANTIC AIRWAYS TRANSPORTES AE



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EUROFLY, S.P.A.



Total number of complaints reported to DOT:   5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 2 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EVA AIRWAYS CORPORATION



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0