Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AER LINGUS LIMITED



Total number of complaints reported to DOT:   14

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 1 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 7 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AERODYNAMICS, INC.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROFLOT RUSSIAN AIRLINES



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROLINEAS ARGENTINAS



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROMEXICO



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROPOSTAL ALAS DE VENEZUEL



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSUR USA



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSVIT AIRLINES



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR ATLANTA ICELANDIC



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CANADA



Total number of complaints reported to DOT:   282

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 11 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 1 1 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 13 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 53 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 34 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 5 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 3 0 0 0 0 137 16 0 0 0 0 0 8
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CANADA JAZZ



Total number of complaints reported to DOT:   40

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 1 0 0 2 0 19 4 0 1 0 1 0 0
Damage to Assistive Device 0 0 0 2 0 2 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 5 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 1
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CHINA



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR EUROPA LINEAS AEREAS



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR FRANCE



Total number of complaints reported to DOT:   87

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 2 0 3 2 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 1 0 0 0 0
Failure to Provide Assistance 3 0 0 0 0 33 0 0 3 5 0 0 0
Damage to Assistive Device 0 0 0 0 0 12 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 1 0 0 0 0 0 0 1 0 0
Other 0 0 0 2 1 10 0 0 2 2 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR GREENLAND



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAMAICA LIMITED



Total number of complaints reported to DOT:   8

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 6 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAPAN, CO.



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR NEW ZEALAND



Total number of complaints reported to DOT:   7

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 1 0 0 0 0 2 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR PACIFIC, LTD.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TAHITI NUI



Total number of complaints reported to DOT:   3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TRANSAT



Total number of complaints reported to DOT:   6

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR-INDIA



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIRTRAN



Total number of complaints reported to DOT:   190

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 1 1 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 6 0 0 6 0 0 0 0
Failure to Provide Assistance 2 1 0 2 0 129 0 0 6 1 2 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 3 1 0 0 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 2 0 0 0 1 0 0 0
Other 0 0 0 1 0 16 1 0 1 0 0 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALASKA AIRLINES



Total number of complaints reported to DOT:   184

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 2 0 1 0 1 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 1 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 13 0 1 0 0
Failure to Provide Assistance 3 1 0 1 1 120 0 0 3 0 1 0 0
Damage to Assistive Device 0 0 0 0 0 4 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 7 0 0 5 0 1 0 12
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALITALIA-LINEE AEREE ITALIA



Total number of complaints reported to DOT:   13

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 1 1 0 0 0 9 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALL NIPPON AIRWAYS CO.



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 1 0 0 0 0
Other 0 0 0 0 0 1 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALLEGIANT



Total number of complaints reported to DOT:   35

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 18 0 0 0 6 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 4 0 0 0 4 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALOHA AIRLINES



Total number of complaints reported to DOT:   19

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 1 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 1 0 0 0 0 6 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 1 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 2 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 7
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN AIRLINES



Total number of complaints reported to DOT:   3,187

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 1 0 3 9 0 26 0 0 1 5
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 1 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 3 0 0 1 1 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 2 0 0 0 0
Seating Accommodation 2 6 0 2 0 29 2 0 261 0 4 0 0
Failure to Provide Assistance 17 25 2 2 1 1,372 20 0 552 43 3 0 26
Damage to Assistive Device 0 0 0 0 2 81 0 0 3 37 0 0 0
Storage and Delay of Assistive Device 0 1 0 0 0 55 1 0 49 125 0 0 0
Service Animal Problem 0 0 1 0 0 0 0 0 14 0 2 0 1
Unsatisfactory Info 1 1 0 0 1 12 5 0 23 7 0 0 16
Other 1 5 1 0 1 45 6 1 210 5 4 0 46
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN EAGLE AIRLINES



Total number of complaints reported to DOT:   500

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 2 0 3 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 2 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 1 0 1 0 2 0 0 19 0 0 0 0
Failure to Provide Assistance 4 9 0 0 0 239 0 0 79 7 2 0 1
Damage to Assistive Device 0 0 0 0 0 5 0 0 0 15 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 13 0 0 8 25 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 6 2 0 0 1
Other 0 3 0 0 0 4 1 0 36 0 1 0 5
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERISTAR AIR CARGO, INC.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ARKIA ISRAELI AIRLINES, LTD.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ASIANA AIRLINES, INC.



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ATA



Total number of complaints reported to DOT:   60

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 1 0 0 0 0
Aircraft Not Accessible 0 0 0 1 0 1 1 0 0 1 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 2 0 0 0 1
Seating Accommodation 0 1 1 0 0 4 0 0 17 0 0 0 0
Failure to Provide Assistance 2 1 0 1 0 16 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 3 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 2
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ATLANTIC SOUTHEAST AIRLINES



Total number of complaints reported to DOT:   289

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 6 0 0 0 0
Failure to Provide Assistance 0 0 1 0 0 230 1 0 3 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 3 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 1 0 0
Unsatisfactory Info 0 2 0 0 0 0 3 0 30 1 0 0 3
Other 0 0 0 0 0 0 0 0 2 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AUSTRIAN AIRLINES



Total number of complaints reported to DOT:   6

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 2 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIACSA AIRLINES



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIANCA



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIATION CONCEPTS



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BAHAMASAIR HOLDING LIMITED



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BELAIR AIRLINES



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BOSTON-MAINE AIRWAYS



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITISH AIRWAYS PLC



Total number of complaints reported to DOT:   73

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 1 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 1 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 1 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 1 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 2 0 2 1 0 8 2 0 0 0
Failure to Provide Assistance 0 0 0 1 0 28 0 0 4 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 1 1 0 2 0 4 0 0 6 1 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITISH MIDLAND AIRWAYS LTD.



Total number of complaints reported to DOT:   15

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 2 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 8 2 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 2 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BWIA WEST INDIES LIMITED



Total number of complaints reported to DOT:   5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 1 0 0 0 0 3 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CATHAY PACIFIC AIRWAYS, LTD.



Total number of complaints reported to DOT:   8

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 1 0 2 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CAYMAN AIRWAYS LTD.



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHAMPION AIR



Total number of complaints reported to DOT:   11

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 2 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHINA AIRLINES, LTD.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHINA EASTERN AIRLINES



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMAIR



Total number of complaints reported to DOT:   245

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 1 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 32 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 1 0 0 1 0 0 2
Seating Accommodation 0 0 0 0 0 0 0 0 5 1 0 0 4
Failure to Provide Assistance 2 1 0 1 1 117 0 1 25 17 1 0 5
Damage to Assistive Device 1 0 0 1 0 2 0 0 1 3 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 3 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 1 0 0 0 0 0 1
Other 0 0 0 0 0 2 0 0 4 0 0 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMLUX AVIATION



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPANIA MEXICANA DE AVIACION



Total number of complaints reported to DOT:   3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 1 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 1 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPANIA PANAMENA (COPA)



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 2 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPASS



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONDOR FLUGDIENST



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONTINENTAL



Total number of complaints reported to DOT:   499

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 3 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 1 0 0 0 0
Seating Accommodation 0 1 0 0 0 10 0 0 69 1 0 0 0
Failure to Provide Assistance 1 0 0 0 0 81 1 0 10 0 2 0 0
Damage to Assistive Device 0 0 0 0 0 9 0 0 1 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 5 0 0 2 1 0 0 0
Service Animal Problem 0 0 0 0 0 1 0 0 3 0 1 0 0
Unsatisfactory Info 0 0 0 0 0 2 0 0 1 1 0 0 1
Other 3 7 0 0 0 223 11 0 37 4 0 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONTINENTAL MICRONESIA



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CZECH AIRLINES



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 1 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by DALAVIA-FAR EAST AIRWAYS



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by DC AVIATION GMBH



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by DELTA AIR LINES



Total number of complaints reported to DOT:   2,532

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 4 1 0 2 0 1 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 1 0 0 0 0 0 3 1 0 0 1
Aircraft Not Accessible 1 0 0 0 0 7 0 2 3 0 0 0 0
Airport Not Accessible 0 0 0 1 0 1 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 1 0 0 0 0 0 1
Seating Accommodation 3 0 1 0 4 67 1 1 177 1 1 0 10
Failure to Provide Assistance 14 5 3 4 10 1,301 56 1 149 20 1 0 60
Damage to Assistive Device 0 0 0 0 0 229 0 0 1 44 0 0 0
Storage and Delay of Assistive Device 0 0 0 2 0 33 2 0 10 29 0 0 0
Service Animal Problem 0 0 0 0 0 2 0 0 13 0 0 0 0
Unsatisfactory Info 0 0 1 0 0 19 7 0 6 3 0 0 31
Other 1 1 0 0 2 84 10 0 27 9 0 0 43
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EGYPTAIR



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EL AL ISRAEL AIRLINES LTD.



Total number of complaints reported to DOT:   21

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 3 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 10 0 0 2 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ELYSAIR SAS



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EMIRATES AIRLINE



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EOS AIRLINES



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ETHIOPIAN AIRLINES



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ETIHAD AIRWAYS



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EUROFLY, S.P.A.



Total number of complaints reported to DOT:   4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EVA AIRWAYS CORPORATION



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EXCEL AIRWAYS



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EXECUTIVE AIRLINES



Total number of complaints reported to DOT:   21

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 10 0 0 0 4 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 1 0 0 5 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FALCON AIR EXPRESS, INC.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FINNAIR OY



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FIRST CHOICE AIRWAYS



Total number of complaints reported to DOT:   7

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 4 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FREEDOM AIRLINES



Total number of complaints reported to DOT:   59

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 5 0 0 0 0
Aircraft Not Accessible 1 0 0 0 0 2 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 42 0 0 4 0 0 0 1
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 1 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FRONTIER AIRLINES



Total number of complaints reported to DOT:   75

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 0 0 0 2 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 47 0 0 4 0 0 0 1
Damage to Assistive Device 0 0 0 2 0 0 0 0 2 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 2 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 3 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 1 0 0 0 0 0 0
Other 0 0 0 0 0 1 1 0 4 1 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by G5 EXECUTIVE AG



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by GLOBAL JET LUXEMBOURG S.A.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by GLOBESPAN AIRWAYS LIMITED



Total number of complaints reported to DOT:   8

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 1 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 6 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by GOJET AIRLINES, LLC



Total number of complaints reported to DOT:   2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by HAWAIIAN AIRLINES



Total number of complaints reported to DOT:   130

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 5 0 5 0 0 0 1
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 1 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 10 0 0 17 0 1 0 0
Failure to Provide Assistance 2 0 0 0 1 39 0 0 3 0 1 0 0
Damage to Assistive Device 0 0 0 0 0 14 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 1 0 1 0 0 1 0 0 3 1 0 0 0
Unsatisfactory Info 2 0 0 0 0 2 3 0 2 0 0 0 0
Other 0 1 0 0 0 6 5 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by HMY AIRWAYS, INC.



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by HORIZON AIR



Total number of complaints reported to DOT:   114

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 1 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 0 1 0 0 5 0 0 0 0
Failure to Provide Assistance 2 0 0 0 0 73 1 0 7 0 2 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 2 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 5 2 0 2 0 0 0 5
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by IBERIA AIRLINES OF SPAIN



Total number of complaints reported to DOT:   13

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 1 0 0 1 0 2 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by IBERWORLD AIRLINES



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ICELANDAIR



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by INSEL AIR INTERNATIONAL



Total number of complaints reported to DOT:   0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ISLAND AIR



Total number of complaints reported to DOT:   1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 1 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device