Subject Areas - Oversales

Rules
  14 CFR Part 250   HTML Format 


Guidance
  Reporting oversales: value of travel vouchers 4/21/2006 Word Format PDF Format
  Reporting of oversales: misreporting involuntary bumpings as voluntary, failing to report bumped passengers that are ineligible for compensation 11/19/1996 HTML Format


Enforcement Orders*
 American Airlines, Inc.2011-2-14 PDF Format
 Comair2010-7-18PDF Format
 Southwest Airlines, Inc.2010-4-14PDF Format
 Spirit Airlines, Inc.2009-9-8PDF Format
 Delta Air Lines, Inc.2009-7-7PDF Format
 US Airways, Inc.2008-12-13PDF Format
 Frontier Airlines,Inc.2008-11-1PDF Format
 Northwest Airlines, Inc.2007-6-12PDF Format


Publications
  N/A    


Air Travel Consumer Report
  Please Click Here to access the Overbooking Report.    


* Enforcement Orders (From January 2008 to present)
File a consumer complaint with DOT | Aviation Safety and Security | Air Travel Consumer Report Travel Tips & Publications
Rules, Guidelines, and Enforcement Orders | Service Cessations / Bankruptcy

Office of Aviation Enforcement and Proceedings | U.S. Department of Transportation | 1200 New Jersey Ave, SE | Washington, DC 20590
(Last Updated 08/01/2011)