Filing a Complaint - Safety and Security Complaints

Consumers with concerns about airline safety should call the Federal Aviation Administration toll-free at 1-866-TELL-FAA (1-866-835-5322). For additional information, go to http://www.faa.gov/passengers/travel_problems/consumer_hotline/

Consumers with concerns about aviation security call the Transportation Security Administration toll-free at 1-866-289-9673, or e-mail that agency at TSA-ContactCenter@dhs.gov. For additional information, go to http://www.tsa.gov/travelers/customer/index.shtm



File a consumer complaint with DOT | Aviation Safety and Security | Air Travel Consumer Report Travel Tips & Publications
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Office of Aviation Enforcement and Proceedings | U.S. Department of Transportation | 1200 New Jersey Ave, SE | Washington, DC 20590
(Last Updated 08/25/2009)