Aviation Consumer Protection and Enforcement

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	File a consumer complaint with DOT How to file an air travel complaint with DOT		Aviation Safety and Security Links to the TSA (security) and FAA (safety)

	Air Travel Consumer Report DOT's Monthly Ranking of Airlines		Travel Tips & Publications Consumer information for air travelers and airlines

	Rules, Guidelines, and Enforcement Orders Common consumer rules, and guidance to the industry on certain issues		Service Cessations / Bankruptcy Consumer advice concerning airlines that have stopped operating or filed for bankruptcy protection

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File a consumer complaint with DOT | Aviation Safety and Security | Air Travel Consumer Report
Travel Tips & Publications | Rules, Guidelines, and Enforcement Orders | Service Cessations / Bankruptcy

Office of Aviation Enforcement and Proceedings
U.S. Department of Transportation
1200 New Jersey Ave, SE
Washington, DC 20590
http://airconsumer.dot.gov

(Last Updated: 01/13/2010 )